• Any orders above Rs.399 are entitled to FREE SHIPPING, and you should expect your order to arrive within one to two business days. Normally orders before 1 pm ship the same day, but not if the order was placed after 1 pm in the day.
  • Orders that have not been verified for card security checks, been paid for, and been confirmed for stock availability will be shipped the next business day.
  • Orders are dispatched on Mondays or on the next working day if it’s a Sunday or during the holiday season.
  • Orders from all over India are processed in a matter of 24 hours and are shipped through third-party registered logistics service.
  • Within Mumbai, orders are delivered within 24-48 hours and to the rest of India they are delivered within four to seven working days.
  • Depending on whether or not you order our products from a Mega Sale event, we may need to slightly delay dispatch times due to the higher volume of orders.
  • Our current target is to dispatch orders within 7 business days of order date.
  • For all orders under the Cash on Delivery payment option, an additional charge of ₹49 will be added as the Cash on Delivery charges.
  • You can avail FREE Shipping within India or contact support@kojiesan.com.
  • Once your order is out for delivery, you will get a notification email with a tracking number and the name of the courier company taking care of your package.

We use several couriers to deliver your packages. You can find contact information of various couriers below.

Courier ServiceContact Information
FedExContact number: 1800 419 4343 / email: india@fedex.com
Blue DartContact number: 1860 233 1234 / email: customerservice@bluedart.com
Contact number:  0124 6719500 / email: customer.support@delhivery.com
DTDCContact number: 080-33004444 / email: customersupport@dtdc.com
India Post LogoContact number: 1800 266 6868 / Complaints
AramexContact number: 080-33003300 / Complaints
XpressBeesContact number: 020-49116100 / email: customercare@xpressbees.com
ECOM EXPESSContact number: +91-8376 888888 / email: customercare@ecomexpress.in

Does kojie.san ship outside India?

Unfortunately, kojie.san does not ship outside India at the moment. However, we are working on starting international delivery as soon as possible, so stay tuned!

Suggestions / Complaints

For any suggestions and complaints, please contact us at email us at support@kojiesans.com

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